This article will show you how tips are processed on your PhorestPay Terminal.
This article is relevant for businesses using PhorestPay through Stripe.
In this article
Processing a Tip
After you have set up your PhorestPay Card Terminal, process a sale using the Card payment type.
After pressing Pay, your PhorestPay Terminal will automatically light up with the sale Subtotal and options for the client to choose as a tip.
After choosing the tip amount, the final total amount will be displayed, and the client can then use their card for payment.
Customizing Your Tipping Settings
Click here for more information on how to customize your PhorestPay Card Terminal tipping settings.
Splitting a Tip Between Staff Members
This option will not show for sales involving self-employed staff with their own PhorestPay account or if you have PhorestTips enabled.
After a tip has been paid using your Terminal, you will see an option to Distribute the tip, which will allow you to split the tip between multiple staff.
Financial Totals & Cash Up/End of Day
Financial Totals
Tips will appear on your Finance dashboard under Manager > Reports under the Financial Totals header. The figure will appear as a negative number, as this is not revenue for the business.
When paying your staff their tips, you can use the Staff Tips report to see how much each staff member has earned in tips for any given date range.
Cash Up/End of Day
Tips will also be displayed in your end-of-day Cash Up Report after you complete a Cash Up.
If you prefer your tips to be automatically deducted from your Cash to Bank total, you can set this by going to Manager > Settings > Point of Sale > Set Deduct Tips Total to Yes, then click Save.
Tips will then automatically be deducted from your Cash to Bank amount on your Cash Up Report.
Reporting on Tips
If you would like information on running a staff tips report, please click here.
Sending Tips Directly to Staff Bank Accounts
If you're interested in staff tips being sent directly to their bank accounts, click here for more information on PhorestTips.