How do I manually add a client Gift Card/Voucher that was originally purchased outside of Phorest?

This article will show you how you can manually add a client's Gift Card/Voucher to Phorest that was originally purchased outside of Phorest.

If someone comes to pay with a gift card that isn't found on the system (probably because it was sold on a previous software or prior to you starting with Phorest), you can add it manually at the payment type stage. 

Go to ManagerGift Cards/VouchersAdd Gift Card/Voucher.

Enter the gift card Serial #, then assign it to a Client by typing their name or clicking the magnifying glass to search for them.

Adjust the Issue Date and Expiration Date if necessary, and enter the Original Balance (the original value of the gift card).

It is recommended to use only numbers or CAPITAL letters in the serial. When sending gift cards to clients by email, Phorest uses the Code 39 format when generating the barcode in the email for the gift card. Lowercase letters are not compatible with Code 39 format, so if the serial number of a gift card contains lowercase letters, any attempts to email it to the client will be unsuccessful.

If you need to adjust the Remaining Balance, continue adding the gift card manually. Once you've added it, edit the gift card again and adjust the remaining balance by clicking Change Remaining.

It is recommended to leave a note under the Notes section for future reference, detailing why the gift card was manually added.

To finish, click Save.

Manually added Gift Cards/Vouchers will not be linked to any financial/sales history in your Phorest system. If you wish the gift card to be listed in your Phorest financial reporting history, sell the Gift Card/Voucher as normal and then adjust the date of the sale.

Alternatively, to learn how to sell a free/complimentary Gift Card/Voucher to a client, check out this guide.

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