This article will show you how you can manually change the amount remaining on a client's Gift Card.
Go to Manager > Gift Cards/Vouchers, then search for and click on the client's gift card to view it.
Update the Remaining Balance, then click Save to finish.
Any changes made to a gift card will be recorded under the gift card History.
Reporting on Manual Changes
Check out the Gift Card Totals report to see how many gift cards had their balances manually changed during a specific time frame. You'll also find the total value of the money associated with those manual adjustments.