What fees do I pay when using Custom Online Deposits with PhorestPay? (Europe & Australia)

Committed Clients, Every Time

You can now charge clients a deposit when they book online, helping to cut down on no-shows and boost your cash flow. Set smarter deposits by charging extra for new clients or clients with a history of no-shows.

Click below to view the transactional fees for your region.

Republic of Ireland
  • Online bookings with a deposit total of up to and incl. €50 will include a transaction fee of €1+VAT
  • Online bookings with a deposit total of over €50 will include a transaction fee of 1.49% + €0.29+VAT
  • Online bookings where no deposit is required will include a standard booking fee of €1+VAT

Click here to see our most recent Terms & Conditions

United Kingdom
  • Online bookings with a deposit total of up to and incl. £50 will include a transaction fee of £1+VAT
  • Online bookings with a deposit total of over £50 will include a transaction fee of 1.49% + £0.29+VAT
  • Online bookings where no deposit is required will include a standard booking fee of £1+VAT

Click here to see our most recent Terms & Conditions

Australia
  • Online bookings with a deposit total of up to and incl. $50 will include a transaction fee of $1.14+GST
  • Online bookings with a deposit total of over $50 will include a transaction fee of 2.5%+GST
  • Online bookings where no deposit is required will include a standard booking fee of $1.14+GST

Click here to see our most recent Terms & Conditions

You will receive an invoice on the 7th of each month which will specify your total fees + VAT/GST for the previous month. You can also use this invoice to claim back VAT/GST. You can access these invoices in your Phorest system by going to Manager > PhorestPay > View Invoices.

You can also go to Manager > PhorestPay and click the Download CSV button beside a payout to get a transactional breakdown of the payouts and the fees involved. Check out this guide for more information.

Note: Bookings will not appear in the payout information under Manager > PhorestPay > Download CSV where only the standard booking fee was charged. Click your region in the dropdown boxes above to see your standard booking fee.


To get started, click here for a guide on how to set up Online Deposits with PhorestPay.

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