This guide will explain how to change an appointment's service while retaining the online or In-House booking deposit paid through PhorestPay.
This feature is available to businesses using PhorestPay through Stripe.
In this Article
On Phorest
To change the service in an appointment but retain the deposit attached to that service, double-click the appointment on your calendar, click the service you wish to change, and then click the service name.
Select the new service, then click Done.
After you have changed the service, you'll notice that the appointment still shows the deposit as being paid, and the remaining amount will be updated according to the cost of the new service.
On PhorestGo (Smartphone or Tablet Device)
To change a service on PhorestGo but keep the deposit, tap on the appointment > Tap the 3 dots beside the service with the deposit > Change service.
After you select your new service, the original deposit paid will remain attached to that service.
If the deposit paid is worth more than the new service, then the remainder of the deposit will go toward the rest of the appointment or it will be calculated as change due if there are no other services in the appointment.