How do I check the history of my payout invoices from PhorestPay? (Europe & Australia)

This article will show where to get a breakdown of your PhorestPay payouts and Transactions, and how you can download/export them in CSV format.

  In the US and Using Phorest Pay?

If you're in the US and using Phorest Pay, check out this Guide on how to use the International Bancard Portal.

Go to Manager > PhorestPay to view the PhorestPay dashboard.

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If you haven't activated PhorestPay yet, you will see an Activate PhorestPay button on this screen. Once you've activated PhorestPay you will then see the dashboard. If you need help with activating PhorestPay, click here.

At the top of the screen, you will see:

  • Your Balance, which is recently cleared funds that are ready to be paid out.
  • Your Previous Payout and the date it was paid.
  • Your Next Payout, which will show the sum of your next payout. Payouts are done on a daily basis and take approximately 2 business days to land in your bank account

 

Downloading a Range of Payouts

Click the Export date range button, then specify the date range you wish and click Export CSV.

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Downloading Individual Payouts

Click the Download CSV button beside a payout to get a detailed breakdown of each transaction in that payout.

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Viewing the Downloaded CSV File

Use a common spreadsheet application like Google Sheets, Microsoft Excel, or OpenOffice to open the CSV file.

The CSV breakdown includes the following information

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If you need more information on each of the transactions associated with these payouts (e.g. service names, product names etc.) you can find them in your Phorest system under Manager > Sales.


Will Deposits Equal to the Minimum Fee Appear on the Export?

Yes, deposits matching the minimum standard booking fee will still appear on the payout breakdown export.

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