How do I check the history of my payouts from PhorestPay? (PhorestPay Dashboard)

This article will show where to get a breakdown of your PhorestPay payouts and Transactions and how you can download/export them in CSV format.

  In the US and Using PhorestPay through International Bancard?

The information in this article is relevant to PhorestPay accounts through Stripe. If you have a PhorestPay account through International Bancard, check out this Guide on using the International Bancard Portal.

Go to Manager > PhorestPay to view the PhorestPay dashboard.

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 Access Required

The Settings access permission is required to view this screen. Check out this guide for information on how to update staff access.

If you haven't activated PhorestPay yet, you will see an Activate PhorestPay button on this screen. Once you've activated PhorestPay, you will then see the dashboard. If you need help with activating PhorestPay, click here.

At the top of the screen, you will see:

  • Your Balance, which is recently cleared funds that are ready to be paid out.
  • Your Previous Payout and the date it was paid.
  • Your Next Payout, which will show the sum of your next payout. Payouts are done on a daily basis and take 1 business day to land in your bank account.

 

Downloading a Range of Payouts

Click the Export date range button, then specify the date range you wish and click Export CSV.

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Downloading Individual Payouts

Click the Download CSV button beside a payout to get a detailed breakdown of each transaction in that payout.

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Viewing the Downloaded CSV File

Use a common spreadsheet application like Google Sheets, Microsoft Excel, or OpenOffice to open the CSV file.

The CSV breakdown includes the following information

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If you need more information on each of the transactions associated with these payouts (e.g., service names, product names, etc.), you can find them in your Phorest system under Manager > Sales.


Will Deposits Equal to the Minimum Fee Appear on the Export?

Yes, deposits matching the minimum standard booking fee will still appear on the payout breakdown export.


When should I expect PhorestPay transactions to reach my bank account?

Check out this guide for more information on payment batch times and arrival times.


Changing Your PhorestPay Account Details

If you're looking to update your PhorestPay account information, check out this guide.


PhorestPay Invoices

If you're looking to download your PhorestPay invoices, you can do that via the Phorest Invoice Portal. Click here for more information.

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