How do I set different Service prices for each of my staff levels?

This article will show you how you can charge different Service prices depending on the Staff Category assigned to each Staff Member.

Go to Manager > Services and single-click on the name of the Service.

Next, click the Set Levels button under Price Levels Per Category.

If you have multiple locations in your business, it's essential to note that changing the price levels here will only affect the location where the change is made. If you wish to set price levels at a business level, go to Manager > Chain Library > Service Library, then make the change under the Business tab. If price levels are set for a staff category at both the business and branch levels, the branch level will override the business level for that location.

Enter the price for each level, then click Done. Any Levels that you don't enter a price for will automatically take on the default price of the service.

Unsure of the Right Category?

If you're unsure which Level applies to a staff member, go to Manager > Staff Members. The Level will be listed under the Category column.

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If you need to change a staff member's category, click their name to edit their profile and then update their Staff Category.

  Missing a Staff Level?

Click here for a guide on how to create a new Staff Category.

Click Save, and you will see a prompt asking if you would like to update the prices of your existing future appointments.

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Check the first two boxes and click Yes to update the prices of any existing future appointments on your calendar, or click No to leave existing appointments at their current prices.

This update will not affect the pricing for any appointments where a Package or Special Offer has been booked. To do this, you can change prices from Manager > Packages or Manager > Special Offers, where you will be prompted to update future appointments after making a price change.

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