This article outlines how to confirm an appointment after you have called the client.
In this Article
Confirm an Appointment
Go to your appointments screen, select an appointment > Click the Confirm button.
The appointment shows a green checkmark to indicate that it has been confirmed.
Clients can also confirm appointments themselves using a link in your Confirmation SMS or Email.
Undo the Confirmation of an Appointment
To undo a confirmation, select an appointment and click the Undo Confirm button.
The green checkmark is then removed from the appointment.
If you ever need to find out who confirmed an appointment and when they confirmed it, you can use the appointment audit trail to do so. Check out this guide for more information.
For more information on each of the icons that appear on an appointment, check out this guide.