How do I set up an automatic appointment Confirmation Email/SMS?

This article will show you how to customize and enable your automatic appointment Confirmation Email and/or SMS message. 

Video Guide


Go to Marketing > Templates/Filters > Confirmations



Edit the template if you wish, then check then use the checkboxes at the top of the screen to enable the Confirmation by Email and/or SMS.


To finish, click Save.

Note: The Confirmation SMS cannot be customized currently. The default Confirmation SMS template will read as below


 Appointment Confirmation Content Disclaimer

It is important that your Confirmation email/SMS does not contain any marketing/promotional content. For more information on transactional vs marketing messages, click here.

To learn about more areas like this in your Phorest system enrol in our Remind, Rebook, Review - Client Messaging course in Phorest Academy - online, on-demand and on-the-go learning for busy salon professionals.

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