How do I see the trail of an appointment that has been cancelled, deleted, or moved to another date?

This article shows how to see what changes were made to an appointment after has been cancelled, deleted, or moved to another date, using the Trail feature.

Go to your Appointments calendar and navigate to the date when the appointment previously existed.

Double-click on a blank space in any staff column as if you were going to book an appointment.

Search for and select the client, then before selecting a service, click the Options button > Click Trail to view a log of changes to any appointments on that day for that client.

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  Reporting on Cancelled & Deleted Appointments

You can also use the following reports to generate a full list of cancelled or deleted appointments within a certain date range:

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