How do I turn off my Reminder and Confirmation SMS and/or Email?

This article will show you how to disable your automated appointment Reminder and Confirmation SMS and/or Email.


To disable the Reminder SMS or Email

Go to Marketing and click Reminders

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To disable the SMS Reminder, under the SMS Notification tab change the Days in Advance setting to Don't Send. To finish, click Save in the bottom right corner of the screen.

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To disable the Email Reminder, under the Email Notification tab change the Days in Advance setting to Don't Send. To finish, click Save in the bottom right corner of the screen.

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To disable the Confirmation SMS or Email

Go to Marketing > Templates/Filters > Confirmations

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Uncheck the Send Confirmation Emails on New Appointments and/or Also send Confirmation SMS on New Appointment settings to your Preference, and click Save to finish.

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