How do I make a group booking for multiple people?

This article will show you how to book a group of people.

Creating a Group Booking In-House

Go to  the appointments calendar > First, create an appointment for one of the clients in the group.

Then, to create a booking group with multiple people, click the Options button > Add group.

Search for the name of the next Client in the group and select it.

If the next client is having the treatment at the same time, you can select another Staff member for them.

Select the same Service as the previous client, or another one.

Repeat these actions until all the clients in the group have been assigned a staff member and a service > Click Done.

Creating a Group Booking in Online Booking & the Branded App

To create a group booking, clients can select the services they want to book, click the group button  , add guests, and then choose which services to allocate to which people.

The additional people in the booking will appear in your calendar as Person 2, Person 3, etc., and you can update their client information after the booking comes in by following the same steps listed above.

Client Appointment Notifications (Confirmations, Reminders, Consultation Forms etc.)

Additional clients will receive appointment notifications, provided the client placeholders (Person 2, Person 3) have been updated in the booking.

If you have an appointment Confirmation Email/SMS enabled, this message is sent ~10 minutes after a booking is created. Therefore, the client placeholders must be updated to actual client details within ~10 minutes of the appointment being created for the additional clients to receive the appointment Confirmation notification.