How do I change the service in an Appointment but keep the Custom Online Deposit?

This guide will show you how to change the service in an appointment that was booked online, where an online deposit was paid, and retain the online booking deposit.

This feature is available to businesses using PhorestPay through Stripe.

Double-click the appointment on your calendar to edit it, then click the 'x' beside the service you wish to change.


You will receive a pop-up notification asking if you'd like to delete the appointment and refund the deposit or change the service.

Click Change the service, then choose a new Service.


The deposit will automatically transfer over to the new service. Click Done to finish.


Was this article helpful?
9 out of 12 found this helpful