How does a client redeem a TreatCard Treat/reward?

Video: Awarding a Free Product or Service Treat to a Client


Step-by-Step Guide

Booking the TreatCard reward is one of the most important parts of the Phorest system when it comes to maximizing the potential return you can make. The following steps show you the process Phorest recommends you take to get the most from the system.


Redeeming a Treat on Phorest Desktop

Redeeming a Service Treat

When a client has gained enough points to redeem a Treat, you will notice the TreatCard button flashing at the bottom of the screen when you go to book them in for an appointment. The number of points they have will also be displayed.

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Click the TreatCard button to see a list of Treats available to them, then click a Treat to book it in.

Once booked, you'll notice the booking will have REWARD displayed on it on your Appointments calendar.

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Redeeming a Product Treat

Product Treats can be redeemed from the Purchase screen. If the client has enough points to redeem a Treat, the TreatCard button will flash and will display the number of points they have.

Click the button to see a list of available rewards.

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If you click a Product Treat, it'll be added to the sale and will have (Treat) in the description to indicate it is a TreatCard reward.

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Redeeming a Treat on Phorest Go

If the client has enough points to redeem a Treat, the TreatCard button will be displayed on the Service Category screen when you go to book them in for an appointment.

Tap it to see a list of redeemable Treats, then tap a Treat to book the client in.

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Note: It is not currently possible to redeem Product Treats on Phorest Go.

To learn about more areas like this in your Phorest system, enrol in our Loyalty Program - TreatCards in Phorest Academy - online, on-demand, and on-the-go learning for busy salon professionals.

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