This report explores Staff Utilization and shows staff time and income generated
The staff utilization report shows how staff members utilize their scheduled time and generate revenue.
Where to find this Report
This report can be found under Manager > Reports > Additional Reports > Staff
What the Report Looks Like
Available hours shows the number of hours each staff member was scheduled to work during the dates selected
Utilization hours shows the number of hours each staff member was booked for appointments between the dates selected.
Utilization is the percentage of time the staff member was booked out against their schedule. The schedule is viewed as 100% of the time available figure. The % utilized is the % of the time when the staff member was booked.
Utilization can be more than 100% due to staff members being booked outside their rostered hours, where their total appointment hours exceed their rostered hours, or due to double bookings. For example, if a staff member is rostered for 1 hour but has two 1-hour appointments double-booked within that hour, their utilization will be 200%.
Totals gives a total on each of the sections above for all staff members combined.
Services Revenue per hour lists the average revenue generated by each staff member. This is based on service and course sales revenue within the date range divided by the total available hours (rostered/scheduled hours) as a decimal number.
Example: If a staff member was scheduled to work for 2h30mins (available hours = 2:30) and their total service sales for the day was 100 (based on sales transactions), then their Service Revenue per hour would be 100 / 2.5 = 40
You can retrieve the total sales by using the Staff Transaction Overview report.
Product Revenue per hour lists the average revenue generated by each staff member during the dates selected on products per hour
Total per hour is the total average revenue per hour each staff member is generating on services and products
3X Wages rule
The 3X wages rule defines that for a business to break even, each staff member must be generating 3 times their hourly wage in revenue per hour. If a staff member is not generating this on average, the business is potentially losing money.
This section shows the amounts each staff member is above or below their target of the 3X rule
Averages shows a total combined average on each of the sections above for all staff members
The Salon Percentage Utilized pie chart represents the time utilized overall by staff, the full chart is 100% of the time scheduled. This is broken down by Availability percentage, and Utilization Percentage for the whole salon (All staff)
3X Wages Rule Above/below baseline Graph
This section displays the amounts each staff member is above or below the baseline target of breaking even for the business.