This report is designed to highlight your salons overall retention rate and then also gives the individual retention rates of your staff members

This report will give you the overall clients you had in the first date range, then showed who returned, non-returning and the percentage of returning clients.

 Where to find this Report

This report can be found under Manager > Reports > Additional Reports > Staff

Existing clients: This will tell you the existing clients you had in the first date range, then showed who returned, non-returning and the percentage of returning clients.

New clients: This will tell you the new clients you had in the first date range, then showed who returned, non-returning and the percentage of returning clients

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