How to manage Hotel Room Charges in Phorest

This guide will show you how to create a Room Charge payment type.

If your salon or spa is part of a hotel, then you may have to be able to charge a visit to a hotel room for a client.

Creating the Payment Type

Set up a new payment type called Room Charge. For more info on creating a new Payment Type, check out this guide.

Processing a Room Charge

When you are paying for an appointment, make sure you (1) add the room number to the end of the client's last name on the Purchase screen and (2) click Update.


Then select Room Charge as the payment type in the bottom right-hand corner of the purchase screen instead of choosing Cash or Credit.


Reporting on Room Charges

Each night then you need to produce a report of all the room charges for that day and give them to the Hotel Accounts department or whoever is responsible for billing the rooms.

To get the right report you go to Manager > Reports > Additional Reports > Sales Transactions.

Use the Payment Type filter to filter to OTHER and Room Charge.

Note: You can also schedule this report to run automatically every evening using these instructions.

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