How do I change the order of my Services and Service Categories?

This article will show you how to rearrange the order of your treatments on your Appointments screen, on your Online Booking page and in your Branded App.

Changing the Order of your Services/Categories

Go to Manager > Settings > Online > Services Menu.

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Reordering Your Service Categories

Click and drag the dotted area beside the Service Category name to rearrange it to your preference

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Reordering Your Services

Click the Show Services button to expand a Service Category, then click and drag the dotted area beside a Service to rearrange the order

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Where is it Updated?

This will update the order of your services or service categories on both your Online Booking page and your Appointments & Purchase screens within Phorest.

Online Booking page

Appointments & Purchase Screens in Phorest

Typically, updates to your service menu order are reflected instantly; however, if they do not update instantly, you can refresh Phorest to force them to update — press Ctrl + R on Windows or Command (⌘) + R on Mac.


Why Are My Categories Not Showing in the Right Order?

If your service categories aren’t showing in the order you set, it might be because they’re grouped by their Online category.

On your online booking menu, categories are automatically grouped in this fixed order:

Hair > Beauty > Holistic > Aesthetic > Gym > Special Offer

No matter how you reorder them in Phorest, categories will always appear within their group, and groups will always follow the order above.

For example, a Hair category will always show above a Beauty category, even if you place it below one in your settings.

This setup keeps similar services together, making it easier for clients to browse your online booking menu.

To change a category’s Online category: Go to Manager > Categories > Service Category, click the category name, then use the Online category dropdown.

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The groupings are based on the headers in the Online category dropdown menu.

 

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