How do I change my Cancellation Period with online booking?

To amend your Cancellation this change, go to Manager > Settings OnlineBooking Rules

Adjust your Cancellation Period to whatever you would like, then click Save.

Note: By default, the Cancellation period is set to 24 hours.

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Clients cannot cancel or reschedule their appointments online within your cancellation period. However, you and your staff can still cancel or reschedule this booking in-house if necessary.

Online Booking

The cancellation period duration is also highlighted on the final booking confirmation screen when booking an appointment online.

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It is not currently possible to edit or customize the rest of the text in this field.

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