This article outlines how to swap or trade one item for another.
Follow the instructions on how to process a product refund or return for a client.
Important: Before processing the payment, make sure you add both the new item and the one being returned to the Purchase screen.
When you're ready to complete the exchange, click the Pay button. The remaining Total balance is automatically calculated.
If the salon owes the client money for the exchange, the Change due is highlighted in red. Select a payment method and click Complete Payment.