How do I change my Cancellation Period with online booking?

To amend your Cancellation this change, go to Manager > Settings OnlineBooking Rules

Adjust your Cancellation Period to whatever you would like, then click Save.

Note: By default, the Cancellation period is set to 24 hours.


Clients will not be able to cancel or reschedule their appointment online within your cancellation period. However, you and your staff can still cancel or reschedule this booking in-house if necessary.

To learn about more areas like this in your Phorest system enroll in our Phorest - Your Day To Day course in Phorest Academy - online, on-demand, and on-the-go learning for busy salon professionals.  

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