This guide will show you how to enable your clients to buy memberships online and in your Branded App.
Feature Launch in Progress
This feature is rolling out and will be available soon. It may be limited to certain Phorest subscriptions. We will notify you when it's fully released.
In this Article
Video Guide
Enabling a Membership Online
To sell a Membership online, go to Manager > Memberships, and click on the membership to edit it.
If you haven't created the Membership yet, click here for a guide on how to add one.
Next, toggle the Membership can be purchased online setting on.
If you want the Membership to display a different name online, you can enter an Online name.
Then, give your Membership an Online description, choose whether the Membership can be cancelled online, and click Save to finish.
You can come back and adjust all of these settings later if needed.
Selling a Membership Online & in Your Branded App
Once at least one Membership is available online, your Online Booking and Branded App homepages will display a Buy a membership button, where clients can purchase any Memberships you have made available online.
Each of your Memberships will be displayed with a brief summary of details.
Clicking More Details displays a detailed breakdown of the Membership based on your settings, plus an option to purchase it.
Notification of Online Membership Purchase
When a client purchases a membership online, you will receive an email notification with the purchase details.
Viewing & Cancelling a Membership Online
Clients can view their Membership details online and in the Branded App by going to My account > My Memberships.
If you enable online cancellation in a Membership's settings, clients can cancel online. Otherwise, they must call to cancel.
Can Clients Book Membership Benefits Online?
Currently, it is not possible for a client to use their Membership benefits when booking online or making purchases from your Online Store. When viewing a Membership online, your clients are prompted to Call to Book.