This article will explain how to set up a barcode scanner with Phorest.
In this Article
Barcode scanners are plug-and-play devices, meaning they should automatically work with your computer as soon as they're plugged in without having to download any additional software.
Configuring Your Barcode Scanner
Most barcode scanners will come with a configuration or quick start guide.
Please refer to this information before attempting to use the barcode scanner with Phorest. If you don't have the physical guide, you can usually find one on the manufacturer's website.
Testing the Scanner in Phorest
After you've connected and configured your barcode scanner, open Phorest and go to the Purchase screen.
Select Walk-In or enter a client's details > Choose a staff member > Click Products, then scan a product.
The barcode should automatically be entered into the barcode field and the product is then added to the sale.
Troubleshooting your Barcode Scanner
If your barcode scanner isn't working, try some of these troubleshooting steps
Disconnect & Reconnect
Try disconnecting the barcode scanner from your computer, and connecting it back into a different USB port.
Scanning into a Text Document
If you open a blank text document on your computer and scan a barcode, the barcode number should appear in the text document. This is a quick and easy way to tell if there's an issue with the scanner itself.
If you scan a barcode and nothing appears, there is likely an issue with your scanner and you should contact the manufacturer.
If you scan a barcode and the barcode appears, but the cursor does not automatically drop to the next line in your text document, then your scanner is working but isn't programmed/configured correctly. In this case, refer to the setup guide provided by the scanner manufacturer.
Check that your Products have Barcodes Assigned in Phorest
Some of your inventory might be missing barcodes. If they are, then they won't be scannable until you add the barcode. For more information on adding barcodes to products in Phorest, check out this guide.