This guide will show you which websites and ports to allow when using Phorest Desktop or Phorest in a web browser on a restricted network.
If your firewall, proxy, or network security settings restrict internet access, ask your IT administrator to allow the domains and ports below.
These exceptions apply when using Phorest Desktop on Windows or Mac, or when accessing Phorest through a web browser.
Required URLs
Ask your IT administrator to allow the following domains:
*.amazonaws.com
*.canny.io
*.launchdarkly.com
*.pendo.io
*.phorest.com
*.phorestcdn.com
*.sentry.io (or IP addresses: 34.120.195.249/32, 35.188.42.15/32)
*.intercom.io
*.intercomcdn.com
*.intercom-chat.com
intercom-sheets.com
static.zdassets.com
If your firewall does not support wildcards (*), please add the following specific addresses to your allow list:
Phorest Services:
api-gateway.phorest.com
api-gateway-eu.phorest.com
api-gateway-us.phorest.com
app.phorest.com
consultations.phorest.com
desktop.phorest.com
lbh1.eu.phorest.com
lbh2.eu.phorest.com
lbt1.eu.phorest.com
my.phorest.com
prod.phorest.com
prod-us.phorest.com
reg.phorest.com
Phorest Assets & Support:
desktop-assets.phorestcdn.com
my-phorest-assets.phorestcdn.com
static.zdassets.com
Required Ports
Ports 80 and 443
Antivirus and Endpoint-Security Exceptions
If antivirus or endpoint-security software is quarantining Phorest Desktop, contact your IT administrator or Phorest Support for guidance before adding an application exclusion.