Phorest API - Common Use Cases

Overview

At Phorest, we want to give you open access to all your data, so that you can build features on top of it that we may not have built yet, or use cases that we may not have even imagined.

APIs allow you, with the help of your developer, to access all your data when you want, and enable you to build features and functionality that are not part of the core Phorest experience.

This allows Phorest to focus on the main functions and features - getting your clients in more often and spending more while giving you the freedom to build out custom features. 

Below are just some of the possibilities of using the Phorest 3rd Party API.

We are constantly adding to this, so if you cannot find what you are looking for, feel free to reach out to us. Find all our APIs here.

Reporting

If you require custom reporting for your salon, it’s possible to extract the raw data for every sale processed through Phorest over a specific date range. This will give you lots of information - from a staff member, client name, contact details, the price per line item, discounts applied, and much, much more.

With the help of your developer, you can use this information to build out custom reports to suit your own needs. See the CSV Export Job API.

Online Retail

If you want to sell your retail through your website using Woo Commerce, Shopify, or similar, you can use 2 of our APIs to achieve this. The product API will allow you to check stock levels, pricing, and barcodes, while the purchase API will allow you to pass the sale for the item into Phorest. This will automatically reduce your stock levels in Phorest, and allow those sales to be part of the standard Phorest reporting.

Bespoke Online Booking

If you wish to build your own online booking flow you can use our Booking API along with our Client API. You could also use this to take your custom deposits and payments upfront. While a lot is achievable using this, there would be considerable time and effort required by your development team to achieve this.

Sometimes salons just want their online bookings on their website, this is not a use case for the API as it’s a very expensive and time-consuming development project. In this case, we’d best advise them to embed the book now button onto their website.

Online voucher & Gift Cards

Our Voucher API can be used to add a gift card to Phorest. Your developer would need to build the whole web experience of buying the gift card, handling the payment (through Stripe for example), and emailing your client.

Another option is to use a standalone service to sell them online and then manually enter those gift card sales into Phorest so that they can be redeemed by the end-user. This requires little or no development work on your side.

Call Centre/Smart Phone Systems

Call Centres can utilize our Client API to automatically pop up who is calling, their service history/future appointments, and make for a more personal experience for your clients.

Newsletter Subscriptions

If you would like clients to sign up for your newsletter or special offers on your site, the Client API will allow your developer to create a widget on your site and add the client to your Phorest client list. You can assign a client category in the client card creation/update to allow for easier future marketing campaigns.

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