To start, go to Manager > Sales. Select the sale you wish to void, then click Void button.
Enter the reason for voiding the sale and click Void Sale.
The sale is now void and strikethrough.
If you are using PhorestPay and you void a sale, money will automatically be refunded back to the client's original card, including any deposits paid toward the appointment.
To see the Transaction Details of the voided sale, hover and click the transaction.
Backdating the Sale
If you need to change the date/time of either transaction.