How do I post or share my client's reviews on Facebook?

This article outlines how to reshare/repost Phorest reviews to your Facebook Timeline.

 First Steps!

To share reviews, you'll need to make sure you're asking for them first. If you haven't set up your automatic Review email/SMS, check out this guide to get started!

Posting reviews on Facebook is a fantastic way of promoting your business on social media.

Go to Marketing > Reviews, then click the Facebook icon beside a review to share it.

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Note: When checking your Reviews, if multiple staff were part of an appointment and a client left a review, the Staff name displayed will be:

1. The client’s Preferred Staff, if part of the booking.
2. The staff of the haircut, if any haircut services were included.
3. The staff that performed the longest-duration service in the booking, if none of the above match.

If this is your first time connecting Phorest to your Facebook account, you will be prompted to link your Facebook business page to Phorest, which will look like this:

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Click OK, then sign in to Facebook to link your account. Once done, go back to Marketing > Reviews in Phorest, and click the Facebook icon beside a review to share it to your Facebook Timeline.

Note: This will post the review to your Timeline on Facebook, not the Reviews section on Facebook. Facebook does not allow third-party software to post to their review section.

Enhance Your Review Management with Online Reputation

Take your review management to the next level with the Online Reputation feature. Click here to find out more.

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