What do I do if my Phorest is frozen or won't start?

This article will outline what to do when the Phorest program won't launch/start, or freezes/becomes unresponsive on a Windows PC.

If Phorest or another program becomes unresponsive, it may cause the computer to freeze. There are two ways to fix this:

End the program using Task Manager

Press Ctrl+Alt+Del at the same time on your keyboard, then select Task Manager. Alternatively, you can right-click the taskbar and a list including Task Manager will appear. 

Note: If you do not see the Phorest Cloud Terminal Launcher application in the Task Manager immediately, you may need to click More Details to see it.


  1. Single-click on the Phorest Cloud process
  2. Click End task.


Note: Phorest should appear on this list as Phorest Cloud Terminal Launcher 

This will end the program. Close the Task Manager and you should now be able to re-open Phorest as normal.

Force a shutdown

If the screen has become completely frozen and you can't click on anything, forcing a shut down will turn the computer off. Any unsaved work will be lost as a result. All you have to do is press the Power button for 10-15 seconds. You can then turn the computer back on by pressing the button as normal. 

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