This article will help you understand what your marketing emails look like to your clients.
Using our demo salon Alter Ego Salon, as an example, whose email address is ronan@alterego.com, emails will look like this:
- The From field is info@alter-ego-salon.phorest.com
- When a client replies to the email, it will automatically go to ronan@alterego.com
On February 2023, the From email address was changed to appear as 'your-branch-name@phorest.com' instead of 'hello@phorest.com'. This was changed again later to the current 'info@your-branch-name.phorest.com' in order to improve email deliverability.
Best Practice
It is recommended to include your salon name in the subject line for all of your emails.
This way, clients will always know it's from you.