This will show you how to create a Special Offer of services.
In this Article
Creating Your Special Offer
Go to Manager > Special Offers, and click + New Special Offer to begin creating your Special Offer.
Start by giving your Special Offer a name, then click + Add Service to begin adding services to your offer.
Repeat this step until you have added all of the services you wish to add to your Special Offer.
If you need to edit a service after adding it, click the button beside the service to edit it.
Adding a Choice of Services
If you wish to let clients choose between a selection of services, click when adding a service. This will allow you to offer a choice of services to your client.
If you plan to make your Special Offer bookable online, here is what the choice of services will look like for your clients:
Adding Staff Price Levels to your Offer
You can add price levels to your offer, meaning the price will change depending on which staff member the offer is booked with.
To do this, click the button when adding your service, then set your prices as shown below.
Offer Details - Category, Clients Per Package & Total Price
Next, select the Service Category under which the Special Offer should be listed. This is the category it will appear under when creating appointments.
If you use online booking, your special offers will appear in a dedicated Special offers section on your booking page, rather than within the selected service category (example below).
Clients Per Package
This setting allows you to create a Special Offer for group bookings. When set to a number higher than 1, the services in your Special Offer will automatically be multiplied by the number you set in this field, meaning you don't need to add the same service to your offer multiple times.
This setting will not automatically adjust the price of the offer, meaning the prices you set when creating the offer should be the total price for the full group booking.
Limiting the Special Offer to Specific Days and/or Times
If your Special Offer will only be available for a limited time, use the Valid from and Valid until options to set your date range. Appointment slots will only be available within this date range, including both the from and until dates.
If you want your Special Offer to be limited to certain days of the week and/or certain times of the day, click and set the days and/or times.
For example, in the settings below, appointment availability for the special offer is limited to Monday, Tuesday, and Wednesday at any time or Saturday and Sunday from 10 AM to 4 PM only.
Booking Rules/Restrictions
Maximum offers per day
This setting enables you to limit how many times a special offer can be booked in a single day. For instance, if you set the limit to 5, no more than five appointments for this offer will be allowed per day.
If the limit has been reached, your online booking will show no availability, and staff will see the warning below if they try to create a booking:
Maximum staff working on offer
This setting allows you to restrict the number of staff members who can be booked for the special offer at the same time within a day. For example, if you set the limit to 2 and two staff members are already booked for the offer between 10:00 AM and 10:30 AM, no additional staff can be booked during that time, even if they are qualified to provide the services included in the offer.
If the limit has been reached, your online booking will show no availability, and staff will see the warning below if they try to create a booking:
Exclude staff
This setting lets you exclude staff members from being booked for the special offer, even if they are qualified to perform the services within the offer.
If it usually isn't possible to book the services in your offer with particular staff members, they will automatically be excluded, and you don't need to add them here.
Choosing If the Offer Can Be Booked Online
Finally, set whether the offer can be booked online or not, then click Save Changes to finish creating your Special Offer.
Primary Service for Qualified Staff
The Primary service decides which staff members should be listed in the staff choice dropdown list when booking the Special Offer online, and it also has an effect on a client's Preferred Staff Member.
Check out this guide for more information on the Primary service checkbox.