This article will show you how to give your team access to Phorest Chat.
Feature Availability
This feature is available in North America. If you do not currently have the feature and are interested in getting it, please contact your Success Manager.
To grant access to Phorest Chat, go to Manager > Staff Members > Access Levels.
Select the relevant access level, check the Two-Way SMS access setting, and click Save.
Staff with this access level will now see Chats in the menu on PhorestGo.
Viewing and Starting Chats
To learn how to use Phorest Chat, click here.