How do I create online services for Video Consultations?

This article will show you how to create new online services for Video Consultations.

Video: Set Up Your Video Consultation Services

Create a Video Consultation Category

To offer Video Consultations online, it is recommended that you create a dedicated Video Consultation Category and assign your services to it.

To create a new Video Consultation category, go to Manager > Categories > Service Categories and create a dedicated category like the one below.


Create a Video Consultation Service

Next, go to Manager > Services and add your new Video Consultation service. 

Give it a name like Hair Video Consultation or Facial Video Consultation and assign it to your new Video Consultations Category.

Set the Price and Duration then scroll down to the bottom of the screen and click the Online Video Consultations toggle switch to Yes

Note: You may want to charge slightly less than usual for this service as it's not done in person. However, the slight reduction coupled with an after-care email that links to recommended products on your online store could incentivize clients to spend more with you.

Next, head to the Online & App tab.

First, include an online description explaining your video service.

Then, make sure this service is available online. Once you are happy with the rest of the details and settings for this service click Save.


Multiple Locations in Phorest

If you have multiple salon locations, go to the Branches tab and select any location where you want to offer this service.

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