This guide will explain how to turn on booking intervals for individual staff, so the appointment screen and Online Booking follow each team member's preferred appointment rhythm.
In this Article
What is a Booking Cadence?
A booking cadence is a set interval, between 5 and 60 minutes, that reflects how a staff member prefers their day to be scheduled. When it is turned on, markers appear on their column on the Appointments screen showing the times they prefer to start new appointments. This replaces workarounds such as adding notes or blocking out time with fake breaks.
It suits staff who work to a predictable rhythm, such as starting a new client every 45 or 60 minutes. It also helps front desk staff, who can see that rhythm directly on the appointment screen instead of relying on memory or handwritten notes.
What Does it Look Like?
When enabled, a staff member's column changes to visually show their booking cadence.
Online Booking will only show timeslots that match the staff member’s booking cadence.
Setting Up a Booking Cadence
Go to Manager > Staff Members, and click on a staff member to open their profile.
Change the Enable Booking Cadence setting to Yes, then select the preferred Booking Interval (minutes).
Strict Adherence
Enabling Strict Adherence means the booking cadence is followed everywhere, so even your team cannot book outside the interval you have set.
If Strict Adherence is disabled, the staff member’s column will still visibly show the preferred booking interval.
If a team member tries to book outside that interval, a prompt will appear reminding them to keep the booking aligned with the staff member’s booking cadence.