How do I edit my Client Reconnect message templates?

This article will show you how to edit the Initial and Follow-Up Client Reconnect email and SMS templates for each of your service categories.

Go to Marketing > Client ReconnectTemplates.

Each of your Service Categories will have its own set of templates. Select the Service Category template you wish to update from the Categories menu.

Use the tabs at the top of the screen to edit the Initial SMSFollow Up SMS, Initial Email, and Follow Up Email templates for this service category, then click the Save button to finish.

When creating your message, you have the option to include a booking link.

This link will take clients to the page for that Service Category in your Phorest online booking site so they can easily rebook their next appointment.

Your client will receive the initial message and follow up message by email or SMS based on your Client Reconnect settings, which can be customized as per your business needs. For more information, check out this guide.

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