How do I remove/change my Phorest license key?

This article will show you how to remove a Phorest license key from a computer or change a license key to point to another business while using either an Apple Mac or a Windows computer.

This guide is only applicable if you have already installed and activated Phorest on the computer before. If you are looking to install Phorest on a new computer, check out our guide on how to generate a new Phorest license key.

If you don't have access to generate a license key yourself, contact support@phorest.com, and we can send a license to you. Important to note that our Support team will need authorization from the account owner before providing a license key.


Generate a New License Key

If you are trying to change your license key, start by generating a new key first and note down the new key once generated (you will need this in the final step). Click here to find out how to generate a new license key.


Removing Your Current License Key (Apple Mac)

  1. If Phorest is currently open, shut down Phorest.
  2. In the top toolbar of your Mac, click Finder > Go > Go to Folder (or press Cmd+Shift+G at the same time)
  3. In the search box enter ~/.memento and press Go.
  4. In this folder, find the memento.cfg file, right-click and Move to Trash
  5. Your license key is now removed. Launch Phorest again, and you will be prompted to enter a new license key.

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Removing Your Current License Key (Windows)

  1. If Phorest is currently open, shut down Phorest.
  2. Click the yellow Folder icon on your taskbar at the bottom of your screen (or press Windows Key+E on your keyboard at the same time)
  3. Double-click into your (C:) drive
  4. Open the Memento7 folder
  5. Find the memento.cfg file, right-click and Delete it.
  6. Your license key is now removed. Launch Phorest again, and you will be prompted to enter a new license key.

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Activating your New License Key

Once your old license key has been removed, open Phorest, and you will be prompted to register a license key. Use the new key that you generated earlier.

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