How do I open the Appointment calendar for bookings on a day where the business is usually closed?

This article will show you how to create an exception to your regular business opening hours, and allow you to take appointments on a day/time where you are usually closed.

As with all businesses certain exceptions need to be made to the scheduled business hours for public holidays and salon events. Within Phorest you can simply create these exceptions via your branch schedule. These exceptions can be to open the salon on a day you are usually closed or vice versa.

Step-by-step guide

Click on  Manager > Settings > Opening Hours, then click the Add button under Special Exceptions to create the exception.


On the next screen, choose the date you wish to make an exception for, select whether the business is open or closed, and if you're open - Choose the times you wish to open and close at, then click Save.

Note: If you are closing the business on a day that you would usually open (for New Year's Day for example), set the Open button to No and click Save.


The day will now be added to your Special Exceptions list. If you wish to edit/delete the day, single click on the date to change it.


Note: If you open the salon on a day you are usually closed you will need to ensure you have staff scheduled into work on that day before appointments can be made on your calendar. For more information on how to schedule staff, click here.

To learn about more areas like this in your Phorest system enroll in our Staff Roster course in Phorest Academy- online, on-demand, and on-the-go learning for busy salon professionals.

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